Shipping & Return
📦 Shipping Information
- Processing Time: Orders are processed within 1–2 business days after confirmation.
- Delivery Time: Standard delivery takes 5–7 business days across most parts of India.
- FREE Shipping
- Tracking: Once shipped, you will receive a tracking link via SMS or email.
🔁 Return & Replacement Policy
Due to hygiene and safety concerns, we do not accept returns on used or opened products. However, we do offer replacements or refunds in the following cases:
- You received the wrong item
- The product arrived damaged or leaked
- Your order was not delivered
To request a replacement or refund, please email us within 48 hours of delivery at:
📧 keshahair11@gmail.com
📞 +91 9836608907
Please include:
- Your order number
- A clear photo of the item and packaging
- A short explanation of the issue
If approved, refunds are processed within 5–7 business days to your original payment method.
❌ Cancellations
- Orders can be cancelled within 2 hours of placing the order.
- Once shipped, orders cannot be cancelled or changed.